Terms and Conditions

By placing an order with Chocolate Works it is deemed that you have read, understood and agreed to our Terms And Conditions.

Copyright – All content contained on this website is owned by Chocolate Works ( or the respective owners of images ). No content may be copied, re-used or reproduced in any way without our prior consent.

Privacy – Your personal details are kept confidential and will never be passed on to any third party for any reason.

Pricing & Payment – All prices are shown in Australian Dollars inclusive of 10% GST. Prices are subject to change without notice. Payment methods include Visa, MasterCard, Amex and Paypal via our shopping cart, if you wish to pay by another method please contact us for further information.

Delivery – We cannot be held liable for loss, delays or damages caused by third parties (eg. freight carriers). Whilst we will ensure that all goods are packed safely and securely, damages caused by transportation must be taken up with the carrier.

Refunds – Please note we will only provide a refund or exchange on items that contain manufacturing faults. Any faults must be reported to us within 5 working days of you receiving your order. After 5 days it will be deemed that your order is satisfactory and the order completed. Authorisation must be obtained from us prior to you returning any goods to us for a refund or exchange.

Cancelling or changing orders – Please contact us within 24 hours of ordering if you need to cancel or change your order. Once an order has been packed it cannot be changed. If your order has not yet been despatched it may be cancelled at the discretion of Chocolate Works.

Any Questions – If you have any questions at all, please contact us at info@chocolateworks.com.au We will happily assist you!